I need your help…

Hi all,

Its been a while since I’ve posted to the blog and I want to start by apologizing for that. I’ve just been really busy working on some things that I think are really going to change the entire look and feel of this site.

But in the midst of all my hard work, I realized that I was still missing one really important piece to my puzzle – YOU! So… I need to ask you for a favor…

I’ve put together a really short survey and I’d really appreciate it if you’d take a couple of minutes to fill it out. See, I’m kind of nervous about some of these changes – I mean little tweaks are no big deal but some of the things I’ve been thinking about are pretty big and to be honest, that’s a scary concept!

Not only are we talking about a ton of work but there’s also some logistics that kind of limit how many people could take advantage of these ideas at one time. I don’t want to go into a lot of detail yet – I’m not ready for that but I do want to see what ideas might be most beneficial to you first.

And that’s where you come in!

So, go ahead – tell me what you think! Its really a short survey and you’ll be doing me a big favor by completing it! Plus, if everything goes as planned, your answers could play a big part in how this site moves into 2009!

Thanks so much in advance for your help!

Peace & Abundance!

Kate

Does Your Service Suck?

Sometimes, its the little things that make the difference and when you’re talking about standing out amidst the zillions of other web sites out there, that statement couldn’t be more true.

I’m not sure how it happened but somehow, somewhere, we turned our back on service. And I mean the good old fashioned kind of service where customers were valued and loyalty was forged.

Case in point: a certain web hosting company, which shall remain nameless hosts a shopping cart for one of my customers. They’ve had an ongoing issue with their MySQL database but for some reason, they don’t seem to want to acknowledge it. I’ll skip all the technical details but in short, it doesn’t work properly. It isn’t talking to the open source software it installs and it isn’t creating users to set permissions to the account.

The result? The shopping cart, blog or other OS application doesn’t work. And I’m beating my head against a brick wall to get it fixed.